Ombudsman Office for Child and Youth Welfare with 270 Consultations - Saxony-Anhalt's child ombuds office sees surging demand for family support

The ombuds office for child and youth services in Saxony-Anhalt has seen growing demand since its launch in 2020. Run by the independent nonprofit KinderStärken, it offers confidential advice and support to young people and families facing conflicts with local services. Requests for help have risen sharply, reflecting an increasing need for its services.

The office provides discreet and expert guidance, helping families and young people advocate for their rights. Most enquiries involve communication breakdowns, lack of involvement in decisions, or unmet legal entitlements. Support is available by phone, online, or in person at its two current locations in Stendal and Magdeburg.

In-person meetings can also take place at other suitable venues when needed. The state has committed to expanding access, with plans for a third site in Halle in the coming years. Funding for 2026 will reach around €387,000, ensuring the service continues to meet rising demand.

Consultations have grown significantly, from 35 in 2020 to roughly 270 in 2025. While exact figures for additional advisory centres since 2020 are not publicly available, the office remains a key resource for families navigating child and youth services.

The ombuds office plays a vital role in supporting young people and families across Saxony-Anhalt. With increased funding and plans for expansion, it aims to reach even more people in need of guidance. The service's growth highlights its importance in resolving disputes and ensuring fair treatment.